Twenty years ago, data governance in a hospital setting was primarily about keeping good patient records and making sure the charts were filed alphabetically in the Medical Records room down the hall. As you know, things have changed. Those filing cabinets are now...
When was the last time your chief medical officer asked for a report and every department showed up with conflicting data? Last week? Yesterday? Two hours ago? For most healthcare organizations, this is a regular occurrence—and it’s not for lack of trying. The problem...
When a car manufacturer wants to boost quality, they measure things like production defects, failure rates, and customer complaints. A coffee shop looks at order remakes and customer surveys. But a hospital? Take all of those things, multiply them by the number of...
Today’s nurse managers are juggling more than ever, and many are feeling the strain. But there’s one area of frustration that could be easily improved with a single tool that’s easy to implement and even easier to use. Let’s look at some of the common complaints...
When a question comes up in your healthcare organization, how long does it take to track down the answer? Let’s say you need to know how many patients in your subspecialty had complications from surgery last year. Where do you look? In many hospitals, that kind of...
Imagine if every time you popped into the grocery store, you had to hand your request to a clerk, who then disappeared behind unorganized mountains of unlabeled boxes to find what you need. There would be downsides. First is the wait. Also, what if the store had just...
